Sanctuary – Support

Sanctuary shows Shabbat candle-lighting and Havdalah times, zmanim, the direction of Jerusalem and blessings.

Contact: shabbatluxury.sanctuary@gmail.com

FAQ

Times look wrong for my location

Open Settings → Location. Tap "Use my location", or "Choose city" and enter a city or ZIP code. Please also check that the iPhone's date, time and time zone are set automatically.

I don't get reminders

Allow notifications for Sanctuary in iOS Settings → Notifications, and make sure the 15 / 30 minute switches are on in the app. Reminders are scheduled for upcoming Fridays and refresh whenever you open the app.

The compass doesn't turn

Allow location access, move away from metal objects, and calibrate by moving the phone in a figure-eight. The compass shows the direction of Jerusalem from your selected location.

Candle-lighting custom

Candles are shown 18 minutes before sunset. Some communities (for example Jerusalem) use a different custom; please follow your rabbi's guidance.

Privacy Policy

Hebrew calendar and zmanim data by Hebcal.com (CC BY 4.0).